Share this Job

Technical System Analyst


Toronto, ON, CA, M5G 1X6

Req ID:  2712

Status: Contract (6-months)

Education Level:  Bachelor's Degree in Engineering, Telecommunications, Computer Science, Information Technology, and Computer/ Electrical Engineering

Location(s): Toronto, ON

Travel: Yes- 10%

Deadline to Apply: July, 29, 2019

BE THE GENERATION to challenge and change.

At Ontario Power Generation (OPG), our values are our strengths. They are fundamental truths about us that don’t change. Safety. Integrity. Excellence. People and Citizenship.  We operate a diverse portfolio of generation assets including nuclear, hydroelectric, biomass and solar, and offer challenging and unique work opportunities. BE THE GENERATION to power tomorrow.


Ontario Power Generation (OPG) is looking for a dedicated and results driven analyst to join our team in the role of System/Technical Analyst within the IT Services Division based in our Downtown Toronto location.

Reporting to the Senior Manager IT Servicers, the System/Technical Analyst is responsible for Asset Management, Telecom, site based IT Support, and Applications Management. This role is responsible for accessing, providing, and supports all, but the most complex information technology systems and products and related services.

This is an exciting opportunity to work in an environment where you will contribute to Ontario Power Generation’s continued growth and success in generating safe, clean, reliable low-cost power in a sustainable manner.


  • Responsible for the maintenance and support of the telecom system and servers: Plan, install, maintain, manage, and administer the delivery of IT Services.
  • Responsible for asset inventory management
  • Collaborate with business on IT services to assist in assuring that service demands and service delivery levels are aligned with business’ needs
  • Participates and support service delivery improvement initiatives
  • Provide support for Project Management, technical leadership, and system expertise
  • Troubleshoot issues and collaborates with other IT/Telecom staff to resolve issues
  • Responsible for Telecom Systems
  • Manage the evolution of existing IT environment by implementing upgrades, enhancements, additional system functionality, problem correction, reliability, and maintainability.
  • Coordinate and act as focal point for problem resolution involving service providers
  • Provide training and education for simple to complex products, systems, or databases
  • Responsible for Video Conferencing equipment and revenue metering
  • Basic understanding of Security protocol and Wireless WIFI
  • Ensure compliance with IT Services Contract Management; under the direction of a supervisor


  • Bachelor's Degree in Engineering /Telecommunications /Computer Science/Information Technology, and/or Computer/ Electrical Engineering
  • Project Management Professional (PMP) is an asset


  • 5+ years experience working in asset management and Telecom, and/or IT Service Support
  • Strong understanding of industrial infrastructure, power systems, communication systems, cabling, fibre, industrial communications, and computer networks and security
  • Experience with program system configuration of PBX/Avaya/Servers
  • Knowledge of hardware/software upgrades/Firmware
  • Experience with Document Preventative Maintenance routine
  • Strong analytical, problem solving and organizational skills.  Ability to quickly assess, detect and correct errors and/or mitigate risks to the organization
  • Well-developed analytical and communication skills (verbal and written).
  • Thorough attention to detail; able to prioritize and multitask; proactive and deadline-oriented,
  • Sound professional judgement, initiative, with a results-oriented focus and the ability to work well under pressure in a fast-paced changing environment
  • Proven ability to develop relationships, and work with internal & external stakeholders in various functions and at all levels
  • Lead or actively participate in cross-functional teams to ensure IT Services accountabilities are met
  • Excellent and proven negotiation skills
  • Requires self-direction, a high level of motivation and drive for success

The successful candidate will exhibit uncompromising integrity and commitment to upholding corporate values, and the OPG Code of Business Conduct


As Ontario’s largest clean energy generator, OPG offers an exciting combination of challenging opportunities and career diversity in a work environment where safety is a fundamental value. Being an OPG employee means you can apply your knowledge, broaden your skills and make a valuable contribution to an organization that is vital to Ontario's success.

At OPG, our values are our strengths.  They are fundamental truths about our organization that don’t change.  Safety. Integrity. Excellence. People and Citizenship.  

Here's why OPG might just be the ideal workplace for you:

  • Exceptional range of opportunities province-wide
  • Long-term career growth and development opportunities
  • Electricity is vital to the province
    If you are looking to learn from others and be part of something important, and you are excited about the future of power generation, you will find the right fit at OPG.
    Our promise to you:
  • We care about the safety and the well-being of our employees. It is our utmost priority.
  • A supportive work environment where you can be your best every day.
  • Opportunities to stretch and develop in our diverse lines of business.
  • Provide spaces for innovative thinking and solutions, such as Launchpad or X-Lab.   
  • Offer different ways for you to give back to communities where we operate.
  • We support employment equity and diversity.
    Please submit your application online at by 11:59 PM E.S.T., July 29, 2019.  OPG thanks all those who apply; however, only candidates considered for an interview will be contacted.
    OPG is committed to fostering an inclusive, equitable, and accessible environment where all employees feel valued, respected, and supported. If you require accommodation during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made.
    If you require information in a format that is accessible to you, please contact



To be drafted following approvals